How to search for receipts by check number

Owned by Knowledge Assistant
Oct 09, 2023
Description of Issue
  • Unable to locate transaction. 
  • Need to search for receipts by check number. 
Context
  • Accounts Receivable 
  • Receipts (arrecinq) 
Cause

Informational

Resolution
  1. General or Property Revenues > Payment Processing > Receipts
  2. Click Search
  3. Scroll to bottom of page
  4. Select Tenders
  5. Toggle Payment Method
  6. Select Check
  7. Enter the check number in the Check/Card # field
  8. Click Accept
Additional Information

If additional assistance is required, please contact the appropriate Accounts Receivable Support Team: How to determine the correct Accounts Receivable support team to assist with an issue