RTI with IASWorld updating Historical Data

Description of Issue

Context
  • Accounts Receivable

  • Property Tax Billing

  • Customers

  • Parcels

  • Bill Inquiry

  • Utility Billing

  • Business License

  • Permits and Code Enforcement

  • General Billing

Cause

Resolution

It's intended behavior to update the Customer Delivery Address everywhere. Development is currently researching the issue to determine if changes are needed.

No current workaround at this time.

Additional Information

Contact the appropriate Enterprise ERP Support team, based on billing category, for further assistance. See the following article: How to determine the correct Accounts Receivable support team to assist with an issue.