500 Internal Server Error ESS Employment Opportunities

Owned by Knowledge Assistant
Sept 07, 2023
1 min read



Description of Issue

  • When selecting Employment Opportunities on Employee Self Service it is throwing the 500 Internal Server Error

  • ESS Exception - Value cannot be null. Parameter name: xml is empty 



Context

  • Employee Self Service

  • Employment Opportunities

  • Recruiting

  • Job Openings



Cause

The most recent Job Opening added has extra spaces in the Text folder



Resolution

  1. Go to Job Openings (Human Capital Management> Recruiting> Job Opening)

  2. Click Search

  3. Locate the most recent Job Opening addition

  4. Click Text folder

  5. Remove the extra spaces at the end of the paragraphs or sentences

  6. Click Save 



Additional Information

Please reach out to EERP Human Resources Support with any additional questions