500 error in ESS due to expired certificate

Owned by Knowledge Assistant
Last updated: Nov 14, 2024
1 min read
Description of Issue

After the expiration of the security certificate, ESS website now displays 500 - Internal server error. There is a problem with the resource you are looking for, and it cannot be displayed.

Context

  • MSS

  • ESS

  • Certificate

  • Administration

  • IIS

Cause

Certificate of the website has expired and is required to be updated before the page will load

Resolution

Create a case with TSM SaaS for assistance in the Support Portal

Additional Information