Description of Issue

Site is attempting to reverse payments using the NSF button in Payment Reversals and is unable to do so due to the following error. An error occurred while processing the NSF. Process Cancelled

Context

Payment Reversals
NSF
UBCIS

Cause

The cause for this is under review but appears to be related to the installation of one of the following MUN/Tyler Deploy Releases

MUN-455278 (2019.1.22.0) Tyler Deploy Release:2019.1.22.2610
MUN-455279 (2021.3.0.0A) Tyler Deploy Release:2021.3.0.2038
MUN-453070 (2021.4.0.0A) Tyler Deploy Release:2021.4.0.1726
MUN-455280 (2021.5.0.0A) Tyler Deploy Release:2021.5.0.1259
MUN-455282 (2021.6.0.0A) Tyler Deploy Release:2021.6.0.888
MUN-455285 (2021.7.0.0A) Tyler Deploy Release:2021.7.0.552
MUN-455287 (2021.8.0.0A) Tyler Deploy Release:2021.8.0.196

Resolution

Install one of the following MUN/Tyler Deploy Releases

MUN-456778 (2019.1.22.0) Tyler Deploy Release:2019.1.22.2724
MUN-457277 (2021.4.0.0A) Tyler Deploy Release:2021.4.0.1843
MUN-457278 (2021.5.0.0A) Tyler Deploy Release:2021.5.0.1375
MUN-457279 (2021.6.0.0A) Tyler Deploy Release:2021.6.0.1009
MUN-457280 (2021.7.0.0A) Tyler Deploy Release:2021.7.0.686
MUN-457281 (2021.8.0.0A) Tyler Deploy Release:2021.8.0.326

Additional Information

How to Manually Add NSF Fee to Bill

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