/
Cannot add a Payment Method

Cannot add a Payment Method



Description of Issue

Cannot add a Payment Method because the Payment method field will not allow the use of more than 1 character and all available numbers, 1-9, have been used. 



Context
  • Accounts Receivable 

  • Property Tax Billing 

  • General Billing 

  • Civic Services 

  • Utility Billing 

  • Payment Methods (arpmtmth) 



Cause

The Payment method field only allows 1 character designations. 



Resolution

The Payment method field in Payment Methods only allows 1 character to be used.

Payment Methods 1-9 are standard across every installation and cannot be updated, altered, or changed.

It is discouraged to enter a Payment Method using 0 as the first Payment Method is what will default for payments entered in Payment Entry. By design, Payment Method 1 is CHECK, so this is what will default as the Payment Method in Payment Entry. 

Instead of entering a number, use alphabetical characters, A-Z, to create more Payment Methods. 



Additional Information
  • If all single digit numbers and letters have been used, please contact the appropriate accounts receivable support team. 

  • If additional assistance is required, please contact the appropriate accounts receivable support team. 











Related content

How to Add Additional Payment Methods
How to Add Additional Payment Methods
More like this
Payment Method 9 - Multiple
Payment Method 9 - Multiple
More like this
Must be on Tax Relief to be paid with a Tax Relief voucher error in payment entry
Must be on Tax Relief to be paid with a Tax Relief voucher error in payment entry
More like this
Tyler Cashiering General Billing payment error encountered while validating payments
Tyler Cashiering General Billing payment error encountered while validating payments
More like this
The Specified Subtotal exceeds the amount available on the contract for this charge code error when entering a Miscellaneous Cash Receipt
The Specified Subtotal exceeds the amount available on the contract for this charge code error when entering a Miscellaneous Cash Receipt
More like this
Payment Method is invalid when importing miscellaneous cash receipts
Payment Method is invalid when importing miscellaneous cash receipts
More like this