TCM InsufficientPermissionsException when Submitting Documents
- Knowledge Assistant
An Error is produced in Tyler Hub when attempting to Submit or Retrieve a document to TCM from Tyler Hub:
Tyler Content Manager Web Service Call Encountered:
Method 'putDocuments2' throws: tyler.empire.security.InsufficientPermissionsException: Insufficient Privileges. CREATE access required to resource 'tyler.empire.document.doccode.MUNISGeneral.MUNISSpoolFiles' for user 'munis' Access group
Contact Administrator to check TCM Server responsiveness.
(This message will only be displayed once per Munis session.)
- Deployment
- Submitting and Retrieving Documents to TCM from Tyler Hub
- TCM
- Read Only Permissions
The affected users ID either does not exist within the CM full client, or is applied to a Munis Role that is linked to a MU_*_R (read only) group, restricting access to create and save attachments into CM.Â
To add a user refer to the steps provided in this article: How to sync users and TCM Permissions from Munis to TCM
To troubleshoot Munis Roles and how they are linked to TCM permissions groups review the Troubleshooting section of this KCS article:
Master Article - Munis to TCM Permissions