UB Service Comment not displayed in Field Sheet app
Description of Issue
UB service comments are not populating in the Field Sheet app, resulting in them not being carried over if the work order is field completed from the app
Context
Enterprise Asset Management
EAM
Utility Billing
UB
Cause
Defect
Resolution
Install the appropriate work ticket for your version once it's been released:
2021.5.0.1706 - MUN-465263
2021.6.0.1396 - MUN-465264
2021.7.0.1128 - MUN-450936
2021.8.0.0 - MUN-465265
2021.9.0.441 - MUN-465266
Workaround options:Â
Copy and paste the service comments into the work order comments
Completing the work order from the UB Work Order/Print program instead of from the app
Additional Information