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Connectivity test just spins and will not resolve
Connectivity test just spins and will not resolve
Description of Issue
Testing the connectivity between the application and integrated payroll system results in a spinning wheel icon that will not disappear
Context
- Time & Attendance v2022.1+
- Tyler Integration
- Tyler Connectivity
- Tyler Integration
Cause
The connectivity settings have changed either due to a refresh of the specified environment or by a change made manually and need to be reset
Resolution
Restore last confirmed settings and retest
- Navigate to System Configuration > Tyler Connectivity
- Click Restore last confirmed settings
- Click Save and Test Connectivity
- Retest
Additional Information