TPAR Error with Collections Export

Owned by Knowledge Assistant
Feb 28, 2023
1 min read



Description of Issue

When running the TPAR Collections Export Service getting error

Error: Error exporting transaction data to Enterprise ERP. Error applying payments. Payments Received: XX Payments Applied: XX. Payment ID: XXXX Charge Code 'XXXXXX' used for pre-payments only



Context

  • Collections Export Service

  • Pre-Payments Only 

  • Export

  • TPAR 



Cause




Resolution

In TPAR charge code settings, un-check the prepaying check-box



Additional Information