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Resident Access How to Import Users
Resident Access How to Import Users
- Knowledge Assistant
Owned by Knowledge Assistant
Description of Issue
How to mass import users within Resident Access
Context
Resident Access
Administration
Cause
How to import users into Resident Access
Resolution
From the Enterprise Dashboard click Manage Users.
On the Users tab, click Import users.
Select the csv file containing the user information.
Click Import.
Note: For larger imports the process will run in the background and the import screen may be closed.
Additional Information
The CSV file contains no header row. The information in the file should be formatted: first name, last name, email.
When users are imported into Resident Access they will not have a group assigned. Once the import is complete modify the users to assign the correct group.
, multiple selections available,
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