/
TCM Full Client install JLink not working NoSuchFileException error

TCM Full Client install JLink not working NoSuchFileException error





Description of Issue

When installing the JLink full client an error window appears stating NoSuchFileorException during installation



Context

  • TCM JLink 2019.+



Cause

The user's desktop folder is being redirected to a network location and the program shortcut cannot be created



Resolution

  1. Create a Desktop folder in the user's directory.

    1. Open File Explorer

    2. Go to C:\users\%UserName%

    3. Create a folder named Desktop

  2. Run Jlink installer (Launcherstageone.exe) from the Downloads folder

  3. Copy shortcut from C:\users\%UserName%\Desktop to the users desktop



Additional Information

The installer is hard coded to use the local desktop directory which does not exist when the users desktop is redirected to a network folder.