Transfer of Overpayments only Transfers entire Credit Balance
Description of Issue
Transfer of overpayments only allows the entire credit balance to be transferred
Amounts specified by user are overridden and cannot be updated or changed
Context
Munis 2021.1+
Accounts Receivable
Transfer of Overpayments
Cause
Resolution
Development is currently researching the issue. Install MUN-448519 once available
Until a fix is available, the following workarounds exist:
Accept the entire credit balance to be transferred. Then create another Transfer of Overpayment from the target bill to the next target bill, until all of the credit balance has been allocated fully amongst bills
Reverse the initial payment that overpaid the bill. Then reapply the payment amongst all bills instead of overpaying a single bill
Additional Information