Transfer of Overpayments only Transfers entire Credit Balance



Description of Issue

Transfer of overpayments only allows the entire credit balance to be transferred

Amounts specified by user are overridden and cannot be updated or changed



Context
  • Munis 2021.1+

  • Accounts Receivable

  • Transfer of Overpayments



Cause




Resolution

Development is currently researching the issue. Install MUN-448519 once available

Until a fix is available, the following workarounds exist:

  • Accept the entire credit balance to be transferred. Then create another Transfer of Overpayment from the target bill to the next target bill, until all of the credit balance has been allocated fully amongst bills

  • Reverse the initial payment that overpaid the bill. Then reapply the payment amongst all bills instead of overpaying a single bill



Additional Information