Master Article - Process Lockbox File
Description of Issue
Would like a collection of resources for working in Process Lockbox File.
Context
Process Lockbox File (arpmtimp)
Cause
Additional information for Process Lockbox File is requested.
Resolution
FAQ:
- Duplicate lockbox file imported by mistake
- Lockbox payments not using the chosen interest effective date
- Lockbox payments skipping unpaid due installments
- Cannot Select the Option to Write off remaining unpaid interest and fees in Process Lockbox File
- What Permissions Are Needed to Use the Write off remaining unpaid interest and fees Option in Process Lockbox File
Layouts:
Additional Information
If additional assistance is required, please contact the appropriate support team based on the category of the bills the lockbox file is for.