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The selected CAMPAIGN is incorrect for this EMPLOYEE and generate type

The selected CAMPAIGN is incorrect for this EMPLOYEE and generate type

Description of Issue

Employee submitted a life event. Approved. Attempted to generate life event choices, but received error The selected CAMPAIGN is incorrect for this EMPLOYEE and generate type.

Context
  • Enterprise ERP

  • EERP

  • Benefits Administration

  • Benefits Enrollment

  • Enrollment Campaign Manager

Cause

The Hired After and Hired Before dates are used to evaluate if the individual employee can be generated into the campaign.

Resolution
  1. Navigate to the program Enrollment Campaign Manager.

    • Tyler Menu > Human Capital Management > Human Resources > Benefits Administration > Benefits Enrollment > Enrollment Campaign Manager

  2. Click Update.

  3. Update the Hired After and Hired Before fields to be include all dates.

    • We recommend Hired After as 1/1/1900 and Hired Before as either the current date or 01/01/2100

  4. Click Accept.

  5. You should now be able to generate a Life Event for an individual employee.

Additional Information

Please reach out to Enterprise ERP Human Resources Support with any additional questions.

 

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