Payment Report Excel output Paid Amounts inaccurate

Owned by Knowledge Assistant
Last updated: Nov 07, 2024
1 min read



Description of Issue

Payment Report, when exported to Excel, are showing inaccurate Charge Principal Paid, Charge Interest Paid, and Charge Total Paid amounts. 

  • When there are either multiple charge codes or Receipts on a bill, the Payment Report Excel output is summarizing the Total Paid Amounts for that specific activity.



Context

  • Accounts Receivable

  • Payments Report



Cause



Resolution

This has been resolved in 2021.10 and above. Install the latest Tyler Deploy release for your current Enterprise ERP version.



Additional Information