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Test Watermark Printing on Templates in Live

Test Watermark Printing on Templates in Live

Owned by Knowledge Assistant
Last updated: about 4 hours ago
1 min read



Description of Issue

Forms are printing with TEST watermark in Live/Prod environment

TEST printing on Live payroll checks

Any Year End Tax forms processing from Prod environment are printing with TEST watermark



Context

  • Munis

  • ReadyForms

  • Enterprise Forms

  • Test Watermark

  • Production

  • Live

  • Prod

  • Templates

  • Check



Cause

The IsProduction field in the Munis set script is set to a value of 0 instead of 1 and/or the TylerForms appsettings.config IsProduction field is set to False.



Resolution

Please contact Tyler Systems Management Support or log a case via the Online Support Client Portal.



Additional Information

After settings have been updated, the Menu cache in Hub and browser cache may need to be cleared.