All segments are populated and resulting account is invalid

Owned by Knowledge Assistant
Jun 06, 2024
1 min read
Description of Issue

User wants to copy current job data to a new job code with a new G/L Account, but receives the error All segments are populated and resulting account is invalid.

Context

  • Enterprise ERP

  • EERP

  • Human Capital Management

  • Financials

  • Job Class Master

  • Account Master

Cause

A record for the account does not exist in Account Master.

Resolution

  1. Navigate to Account Master

    1. EERP > Financials > General Ledger Menu > Set Up/Chart of Accounts > Account Master

  2. Add a new G/L Account

    1. Account Master - Add new GL Account

Additional Information

Please reach out to EERP Human Resources Support or EERP Purchasing Support with additional questions.