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How to Report on all Employee Phone Numbers
How to Report on all Employee Phone Numbers
Description of Issue
User would like to report on all phone numbers for an employee.
Context
All versions of Enterprise ERP
SSRS reports
Crystal reports
SaaS, Tyler-hosted clients
OnPrem, Self-hosted clients
Employee Master
Cause
Primary phone numbers and alternative numbers are stored in two different Tyler Reporting Services Views.
Resolution
The primary number for an employee is e_home_phone in pr_employee_master. All alternative numbers will be found in pr_employee_phone. If you want them combined, we recommend creating a union of both objects.
Additional Information
SELECT
a_employee_number
, e_home_phone
, 'Primary' as [Type]
, e_primary_text_opt_in
FROM pr_employee_master
UNION
SELECT DISTINCT
a_employee_number
, e_phone_number
, ph_phone_type
, e_phone_text_opt_in
FROM pr_employee_phone
, multiple selections available,
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