Page Comparison

What to Know After Upgrading (2019.1+):

• Abatement Entry Looks Different After Upgrading

Entering Abatements:

• Add a Batch in Abatement Entry
• Enter an Abatement in a Batch in Abatement Entry
• Change or Update an Abatement Amount

Resuming and Finding Abatements:

• Resume an Abatement Entry Batch
• Find an Abatement Within an Abatement Entry Batch
• Find an Abatement Number

Posting Abatements:

• Bill Post an Abatement
• GL Post an Abatement Batch
• Change the GL Effective Date or GL Year and Period of an Abatement Batch

Reversing, Voiding, and Undoing Abatements:

• Reverse or Undo Bill Posted and GL Posted Abatements
• Void an abatement that has not been Bill or GL posted

Printing Abatement Certificates:

• MA Tax - Print Motor Vehicle Abatement Certificates from Abatement Entry
• MA Tax - Print Real Estate or Personal Property Abatement Certificates from Abatement Entry

Setup:

• Add a New Abatement Reason Code
• Add Charge Code to Exemption Code
• Delete Charge Code From an Exemption Code

Reporting:

• Generate a Report of Posted Abatements
• Exclude Reversed Abatements on an Abatement Report
• 0 Dollar Abatements Are Showing on Posted Abatement Report
• Generate a proof report of abatements within a batch for posting

Common Errors and Issues:

• Abatement is Calculating the Wrong Amount
• Abatement is or is Not Automatically Populating an Amount
• Abatement Entry Exemption amount not calculating CPA correctly when payment is present
• Exemption or Abatement Affected the Wrong Charges
• Abatement posting fails with NO CHG showing on report
• Refund amount on abatement shows zero
• Unable to Check Box to Abate Entire Bill or Adjust Off Fees in Abatement Entry
• You must first run a successful select Error Message When Printing Abatement Certificates From Abatement Entry
• Installments disappearing when entering amounts for an abatement on the Charge and Installment Entry screen

Permissions:

• Permissions to Post Tax Adjustments and Abatements

Boat Abatements:

• Boat Abatements Not Automatically Calculating
• Change Boat Excise Abatement Calculation Method
• Error fetching bt 100 System Log XXX error in Abatement Entry

Abatement Import:

• Duplicate Abatement error in Abatement Import
  
  

FAQ:

• MA Tax - Abatement is Abating CPA
• Abatement statuses and their impact
• The Difference Between Bill and GL Posting
• Can multiple Exemptions or Abatements be entered in the same batch
• There is X bill and or GL posted abatements and or adjustments that already exist for this bill warning in Abatement Entry
• Can motor vehicle abatements be imported
• Can personal property abatements be imported

If further assistance is required, please contact Tax Support.