Work order inventory detail records display incorrect account information

Owned by Knowledge Assistant
Last updated: Oct 21, 2020
1 min read
Description of Issue

Work order inventory detail records display incorrect account information:

  • Accounts from the first item on a work order display for each item added afterwards.
  • Deleting an item removes the accounts displayed for the remaining item(s) and displays them as undefined.
Context

Tyler EAM

Cause


Resolution

Install the appropriate work ticket for your version once it's been released:

  • 2018.1.26.0 - MUN-390723
  • 2018.1.27.0 - MUN-390709
  • 2018.3.14.0 - MUN-390710
  • 2019.1.18.0 - MUN-389477
  • 2019.1.19.0 - MUN-390212
  • 2019.3.12.0 - MUN-390213
  • 2019.3.13.0 - MUN-390214
  • 2020.1.0.0 - MUN-390711
  • 2020.2.0.0 - MUN-390712
  • 2020.3.0.0 - MUN-390215
  • 2020.4.0.0 - MUN-390713
Additional Information