Cannot Find ACI File



Description of Issue

Client processed ACI but cannot find file in either export directory or spool file in order to send to bank

Context

Munis

Cause

Error in ACI export

Resolution
  • ACI cannot be re-generated to send to the bank
  • The processed ACIs must be voided and re-processed to get a file
Additional Information

To be absolutely sure the file is not in the file transfer program, sort by date to easily find records processed that day