Cannot Find ACI File
Description of Issue
Client processed ACI but cannot find file in either export directory or spool file in order to send to bank
Context
Munis
Cause
Error in ACI export
Resolution
- ACI cannot be re-generated to send to the bank
- The processed ACIs must be voided and re-processed to get a file
Additional Information
To be absolutely sure the file is not in the file transfer program, sort by date to easily find records processed that day