State Income Tax Incorrect



Description of Issue

After upgrading from version 11.3 to 2021+, the State Tax deduction is calculating a much higher amount for some employees.



Context
  • Enterpriser ERP Payroll Support

  • Employee Deductions



Cause

On the Employee Deduction record for the state tax deduction, the checkbox for 2020 or later W-4 is checked. This checkbox should only be used for Federal Income Tax Deductions and for select States.



Resolution
  1. Navigate to Payroll>Employee Maintenance>Employee Deductions.

  2. Click Search and enter Deduction code.

  3. Click Accept.

  4. Click Update.

  5. Uncheck box for 2020 or later W-4. 



Additional Information

If unsure, check with the State to determine if this box should be utilized for State Taxes.