State Income Tax Incorrect
Description of Issue
After upgrading from version 11.3 to 2021+, the State Tax deduction is calculating a much higher amount for some employees.
Context
Enterpriser ERP Payroll Support
Employee Deductions
Cause
On the Employee Deduction record for the state tax deduction, the checkbox for 2020 or later W-4 is checked. This checkbox should only be used for Federal Income Tax Deductions and for select States.
Resolution
Navigate to Payroll>Employee Maintenance>Employee Deductions.
Click Search and enter Deduction code.
Click Accept.
Click Update.
Uncheck box for 2020 or later W-4.Â
Additional Information
If unsure, check with the State to determine if this box should be utilized for State Taxes.