Global Search Service Endpoint URL for Hub

Owned by Knowledge Assistant
Last updated: Nov 18, 2024 by Moriah Yorkey
1 min read
Description of Issue

How do you find the Global Search Service Endpoint to setup Global Search in Hub?

Context

  • Tyler Hub

  • Global Search

Cause

Global Search in Hub is not initiating due to missing Global Search Service Endpoint URL.

Resolution

For SaaS installations:

  1. Within Tyler Deploy navigate to Product Configuration > Tyler Search Service

  2. Click on Tyler Search Service drop-down.

  3. Under IIS Info find the Host Header.

  4. The URL for Tyler Search Service will be the Host Header followed by the environment (XXXXtest, XXXXtrain, etc.) and tylersearch/globalsearch/api.

    • For Example: https://<hostheader>/<environment>/tylersearch/globalsearch/api.

For Self-Hosted installations:

  1. Within Tyler Deploy navigate to Product Configuration > Tyler Search Service

  2. Click on Tyler Search Service drop-down.

  3. Under IIS Info find the Host Header.

  4. The URL for Tyler Search Service will be the Host Header followed by the environment (test, train, etc.) and tylersearch/globalsearch/api.

    • For Example: https://<hostheader/client domain>/<environment>/tylersearch/globalsearch/api.

Additional Information

Please review the Master Article - Tyler Hub for all related topics.

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