Connecticut Certificate of Change Entry lock

Trying to enter a Certificate of Change Entry and receiving red error message the the COC is locked

• A COC is currently in progress for this bill

• CT Property Tax Billing

• Certificate of Change Entry

• Prebilling Certificate of Change Entry

• Closing the browser tab while entering a certificate can cause a lock

• If Certificate of Change Entry crashes unexpectedly, a lock can occur

• Network connectivity issues can cause a lock to occur

No work around for the user to remove their own locks. Contact Munis Tax Support to remove the lock

Note: Locks are by Bill Number. While a bill may be locked, you can still enter COCs for other bills

Locks are common practice in Munis whenever data is being changed. When closing out of a program properly, the lock naturally resolves itself.