Unable to delete employee integration

Owned by Knowledge Assistant
Jul 12, 2022
Description of Issue

When attempting to delete the employees that were integrated into Time & Attendance, the process appears to have completed; however, the employees are still in the application.

Context
  • Tyler Integrations
  • Employee Import
Cause

Delete process is hung up behind the scenes.

Resolution

Restart the Time & Attendance Services following How to restart the ExecuTime Service - OnPrem

Additional Information

If Time & Attendance is hosted by Tyler, please reach out to Support for assistance with completing these steps.