Data from only certain years showing on Cubes

When running any type of Cubes (GL, Payroll, Fixed Assets, etc.), data only shows for a certain years, but years before that do not show, even though data exists in Munis for those years.

There is no data available before a certain date. Cubes job is completing successfully.

Can we change the starting year that cubes pulls from?

• Cubes
• Database Administration
• Extraction Year

This issue occurs when your site's Cubes are set to only report back to a certain year. Data will not show on your Cubes for years prior to this year.

SaaS Please contact TSM SaaS Support with a request to update the Cube date range.

OnPrem clients can typically update the Cubes retrieval date without assistance. Instructions are here: Update the Retrieval Date for Cubes - OnPrem 

Please note that this process will cause Cubes to run slower, as it is trying to pull in more data.

When installed, cubes pulls from the last 5 years automatically.