Unable To Run The Benefit Balance Report

Description of Issue

Attempting to run the Benefit Balance Report produces the following error:

The report is unable to run. Please check the connection to the Reporting Server within System Configuration > Reports.

Context

Cause

This issue can occur if employees are present in the system that have a benefit balance that is equal to or greater than 1000.

Resolution

Please reach out to your IC/PM or ExecuTime Support in order to correct this.

Additional Information

Knowledge Assistant