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Scheduled reports email link is not working
Scheduled reports email link is not working
- Knowledge Assistant
Owned by Knowledge Assistant
Description of Issue
The TCM Archive link sent by email when reports are scheduled is not working correctly
Error received spContentManagerDocumentManager.getDocumentContents()
Context
Scheduler
Reporting
Tyler Content Manager
Hyperlink
Cause
A known defect is causing an error when attempting to click link to obtain the TCM Archive of the scheduled report
Resolution
Master work ticket, MUN-396448, was created and sent to development
Additional Information
The reports are still accessible by users by going to the spool directory and downloading a copy of the report.
- Go to Department Functions > My Saved Reports
- Double click the report through the spool
- Users can also click Retrieve - TylerCM in the Munis Ribbon
- Either click Accept or define the request parameters and then click Accept
, multiple selections available,
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