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Unable to Drag and Drop from Outlook to TCM

Unable to Drag and Drop from Outlook to TCM

Description of Issue

After upgrade, we can't drag and drop from Outlook to TCM

Context
  • Enterprise ERP

  • Accounts Payable

  • Content Manager

Cause

Using New Outlook doesn't allow drag and drop to TCM

Resolution

Toggle back to old Outlook

Additional Information

The New Outlook tries to drag and drop files as their own file extension and that extension is not supported by TCM at this time.









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