Employee Access - Error saving direct deposit accounts

In Employee Access, when entering and saving a direct deposit action, user receives the error, Error saving direct deposit accounts - An error was encountered creating the personnel action for the direct deposit change.

• Employee Access

• EA

• Enterprise ERP

• EERP

• Human Capital Management

• Payroll

• System Administration

• Action Codes

• Payroll Control Settings

• Workflow Business Rules

• The Action Code record was incorrectly defined

• Payroll Control Settings were not configured for ESS DIRECT DEPOSIT

• The Workflow Business Rule was defined with a Reason Code

1. Navigate to Action Codes

   1. EERP > Human Capital Management > Human Resources > Personnel Actions > Action Codes

2. Search on an existing record or Add a new record with the following definitions

   1. Action Code - can contain up to four characters of text

   2. Category - O - OTHER or V - CIVIL SERVICE VALIDATION

   3. Short Desc - e.g. DD

   4. Long Desc - e.g. DIRECT DEPOSIT

   5. Attachment Type -  Defines the attachment type used when attaching documents for the selected action code, if desired

3. Click Accept

4. Navigate to Payroll Control Settings

   1. EERP > Human Capital Management > Payroll > Payroll Setup > Payroll Control Settings

5. Configure the following settings for Category - ESS DIRECT DEPOSIT

   1. PENDING ACTION CODE

   2. WRITE CHECK FOR REMAINING DIRECT DEPOSIT AMOUNT

   3. PRIMARY DIRECT DEPOSIT DEDUCTION CODE

6. Navigate to Workflow Business Rules

   1. EERP > System Administration > Workflow Administration > Workflow Business Rules

7. Search on an existing record or Add a new record

8. Define Process as PMV or PMO

9. Remove any associated Reason Code

• For more information, see below.

  • Can we add Reason Codes to ESS Direct Deposit Personnel Actions

  • Remove Direct Deposit Change Request option in Employee Access

  • We Encountered a Problem clicking on Direct Deposit in ESS

  • Prenote default for direct deposit deductions

  • Payroll Control Setting - ESS Direct Deposit

  • Unable to delete Employee Access direct deposit record

• Please reach out to EERP Human Resources Support with additional questions.