How to Release Pending Web Payments

Client is encountering the message: There are pending web payments for this bill in the amount of " " that are not reflected in the payment amount or history file at this time.

• Web Payments Import 

• Bill inquiry 

There are pending payments that need to be processed through the Web Payments import program.

1. Navigate to General Revenues or Property Revenues>Payment Processing>Web Payments Import.

2. Click Define.

3. Set your import criteria to pull the payments in, click Accept.

4. Click Select. 

5. Click Output to create the report of the payments 

6. Click Output/Release to release the batch.

Now the message will be cleared for the bills the payments were on.