New Check Printer Prints With VOID Watermark

Newly installed check printer with the same IP address as its replacement will only print checks with a VOID watermark. New printer is installed with same IP address as previous check printer, previous printer did not print with VOID watermark. If previous printer is re-installed, checks will print without VOID watermark

• Check Printing ReadyForms
• Printer
• Void
• Enterprise Forms
• EF
• RF
• DocOrogin
• New printer
• Signature device

Printer is USB port might be disabled.

Signature Device not properly connected to the printer

Please work with site IT:

• check USB port configuration on the actual printer, to make sure it is enabled.
• Delete the old printer from the server and restart print spooler service after the new printer install

Printer need to be restarted.

Troubleshoot signature device: Check Signatures are not printing or printing VOID

Enterprise Forms: How to Remove Signature Key Dependency from Enterprise Forms Templates

DocOrigin Forms How to remove a signature or VOID from DocOrigin forms