TylerForms DocOrigin File Copy not printing

Description of Issue
  • File Copy is not printing.
  • Like to set File Copy to print to a different printer
  • File Copy hardcoded printer name needs to be changed
  • Like to turn off File Copy from printing
Context
  • Munis
  • DocOrigin
  • TylerForms
  • TF
  • Purchase Order
  • Accounts Payable
  • Payroll
  • Hardcoded Printer
  • File Copy
  • Enable
  • Disable
Cause
  • Site has a hardcoded printer name that doesnt exist in the Forms server.
  • Printer in the server has different name.
  • File Copy not set up to print.
Resolution

Please create a case with TylerForms support team