VA RE CAMA Import creating duplicate owners

Owned by Knowledge Assistant
Last updated: Nov 22, 2024
1 min read



Description of Issue

When running the VA RE CAMA import program, it’s common for some owners to be duplicated, resulting in multiple Customer IDs being created for the same person or entity

Context

  • Enterprise ERP

  • Property Tax Billing

  • City of Covington, VA

  • VA RE CAMA Import (txvareim)

Cause


Resolution

  • Professional Services is currently researching the issue

  • Please contact Enterprise ERP Tax support for assistance

Additional Information

Each subsequent run of the import may fail to match existing records, causing new Customers to be created without corresponding parcels, each assigned its own Customer ID, complicating data management