Munis Connections Missing Users and Programs

• Munis Connections sub tab in Diagnostic Utility and Run-Time Information is empty or blank
• Steps provided in How can I see users logged into Munis and the programs they are using are not working

Munis

Incorrect level of permissions defined for problem user

1. Browse Munis > System Administration > Security > User Attributes
2. Search
3. Enter 'User ID'
4. Accept
5. Effective Permission tab and locate the following:
   • Module: System Administration
   • Permission: "Allowed to view system detail" needs to be YES
6. User will need at least one Munis System module role assigned granting this permission to see the database name and remove error.

   • Add Role to Munis User

   • Update Existing Assigned User Role

   • Manage Existing RBAC Setup

If error remains it is an SQL permission issue and the server sites server support team would need to address 'view server state' permission in SQL 

• Self Hosted on Premise sites contact TSM
• Tyler Munis Hosted Server Sites contact TSM SaaS