Tyler University Enterprise ERP Help Option Not Working
- Knowledge Assistant
Owned by Knowledge Assistant
Description of Issue
- Trying to launch the Enterprise ERP Help ' ? ' Tyler University instructional bubble option and it never launches when outside of the program the option is for
- Upon launching it looks to minimize to lower right hand side of browser screen
- Works fine from inside the program the instruction are specifically for
Context
- Enterprise ERP
- Training Instruction
- Tyler U
Cause
Browser Cache needs to be cleared.
Resolution
Clear Browser Cache Instructions.
Additional Information
- From the Hub navigate to the Tyler Menu and launch the desired program, then utilize the walk the walk-through instructional process.
- When launched from a different program than the Tyler U Instruction selected, the search screen will minimize to the right side of screen and not direct the client further.