Cannot process TylerForms get XML error message
- Knowledge Assistant
Owned by Knowledge Assistant
Description of Issue
Trying to print a Form but get error message: "Cannot continue with forms printer. An error occurred while loading XML file. Status: - 15632"
Context
- TylerForms
- TF
- DocOrigin
- Error message
- Utility Bill
- UB
- Personnel Action
- PA
- Accounts Payable checks
- AP
- EFT
- Payroll
- PR
- GB Invoice
- Purchase order
- PO
- My Saved/Saved Reports
- Cannot continue with forms printer
- Error loading XML file
- Status: - 15632
Cause
It appears that the user is selecting an incorrect printer.
User defined incorrect format.
Resolution
You can only process DocOrigin forms via two ways:
- Either using the specific program in Enterprise ERP (Munis).
- Example: Create PAF option in the Personnel Action - Action Entry ribbon toolbar
- or via My Saved/Saved Reports
For more detailed information on how to process DocOrigin forms via TylerForms printer please refer to: How to print DocOrigin forms via TylerForms printer
Additional Information
Please reach out to Tyler EERP Support for the specific program that prompted the XML error.