Description of Issue

Trying to print a Form but get error message: "Cannot continue with forms printer. An error occurred while loading XML file. Status: - 15632"

Context

Cause

It appears that the user is selecting an incorrect printer.

User defined incorrect format.

Resolution

You can only process DocOrigin forms via two ways:

Either using the specific program in Enterprise ERP (Munis).
- Example: Create PAF option in the Personnel Action - Action Entry ribbon toolbar
or via My Saved/Saved Reports

For more detailed information on how to process DocOrigin forms via TylerForms printer please refer to: How to print DocOrigin forms via TylerForms printer

Additional Information

Please reach out to Tyler EERP Support for the specific program that prompted the XML error.

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