Cannot Post from Payments Proof

Owned by Knowledge Assistant
Oct 21, 2024
1 min read
Description of Issue

  • After Releasing batch, user is unable to post after proofing the batch report.

  • Proof report is created, but no prompt appears to finalize posting.

  • Unable to post in Payments Proof.

Context

  • Accounts Receivable

  • Payment Processing

  • Payments Proof (arrctpst)

  • Payments Journal (arrctpst)

Cause

The Payments Proof program does not offer the ability to Post batches, as it's made for proofing Batch reports only.

Resolution

Navigate to General Revenues > Payment Processing > Payments Journal to be given the option to Output/Post. 

Additional Information

The Toolbar Option in Payments Journal is Output/Post whereas in Payments Proof it's simply Output.