Print Statements sends printout of symbols and markings

• Print Statements sends to the incorrect printer.

• Resulting printout is only symbols and markings. 

• General Revenues

• General Billing

• Print Statements (gbpstmts)

User chose the Align toolbar option instead of one of the Output options, resulting in an alignment sheet being printed. 

Make sure to choose the correct Output type when printing statements. The Output options are:

Output (provides a pop-up with several options)

Print

Save

PDF

ReadyForms

The Align button is not present when the Create XML export file checkbox is selected.