Month End Manager has Unposted General Billing Invoices

Description of Issue
  • Month End Manager shows one or more Unposted General Billing Invoices in the Unposted Journals screen.
  • Period cannot be closed due to Unposted General Billing Invoices.
  • How to clear Unposted General Billing Invoices from Month End Manager.
Context
  • Financials 
  • Month End Manager
  • General Revenues
  • General Billing
  • Invoice Processing
  • Invoice Entry and Proof (gbinvent)
Cause

General Billing Invoices were created but not posted, causing them to appear in Month End Manager, potentially preventing the closing of certain Fiscal Years or Periods.

Resolution

Locate the corresponding Batches in Invoice Entry and Proof and post them. The General Billing Invoices section of the Unposted Journals screen provides the Batch number under the first column. 

  1.  Navigate to General Revenues > General Billing > Invoice Processing > Invoice Entry and Proof
  2. Click Search and pull up the relevant Batch
  3. Click Output Post on the toolbar
  4. Proceed through the Output prompts
    1. Click Yes when prompted to finalize the posting
    2. Click No when asked to change the Invoice Message unless a specific message should be applied to all Invoices in the Batch
  5. Check back in Month End Manager to confirm these Invoices are no longer appearing under Unposted Journals
Additional Information

Clicking the Invoice number hyperlink opens the Invoices program, which does not allow posting of Invoice Batches. This is why locating the Batch within Invoice Entry and Proof is recommended instead. 

Month End Manager Has Unposted AR Payments