Configuring the F5 VPN Client on a Windows Tablet
Description of Issue
Needs to access the F5 VPN Client on a Windows Tablet to access Munis
Context
- Enterprise ERP
- Munis
- F5
- VPN
- Tablet
- Windows
- ARM64
Cause
It is not possible to install the F5 VPN Client from https://secure.tylertech.com/ or https://2secure.tylerhost.net/ using a Windows tablet
Resolution
- Navigate to the following URL: https://apps.microsoft.com/store/detail/f5-access/9WZDNCRDSFN0
- Select Download
- Follow the next step based on the browser
- Google Chrome: In the pop-up, Select Open Microsoft Store
- Mozilla Firefox: Move onto step 4
- Microsoft Edge: In the pop-up, Select Open
- After the Microsoft Store opens, Select Get
- After the F5 Access installs, Select Open
- Select Manage VPN Connections
- NOTE: The VPN Settings will open in a new window
- Select Add a VPN Connection
- Set VPN provider: F5 Access
- Set Connection name: Munis
- Set Server name or address:
- For datacenter: secure.tylertech.com
- For AWS: 2secure.tylerhost.net
- Select Save
- Select Munis
- Select Connect
- Sign in using your Tyler Host or Datacenter credentials
- IMPORTANT NOTE: For Windows 11 users, the login window displays Email Address, but you will use your username to log in
- The Munis VPN connection will say Connected
- Navigate to Munis to confirm you can connect
Additional Information
Tablet access is not officially supported. Some features may not function.