Convert Service Requests information columns become misaligned
Description of Issue
When creating work orders from service requests in Convert Service Requests, the Converted Work Orders column headers become misaligned after clicking Accept
Context
Enterprise Asset Management
EAM
Cause
Defect occurs when a SRC/RPC (Service Request Converted/Requesting Department Primary Contact) Event Notification exists and fails during the Create WO process
Resolution
Install MUN-493802 once it's been released
Workaround options:
Close and reopen Convert Service Requests after creating a work order
Confirm settings to verify that the SRC/RPC Event Notification completes without error
Remove SRC/RPC Event Notifications to avoid receiving any errors
Additional Information