Unable to connect to the F5 VPN

Owned by Knowledge Assistant
Dec 13, 2024
1 min read
Description of Issue

User is getting this error "You do not have access to the network access connections. Please contact your system administrator."

Context

  • Munis

  • Munis Client SSL Gateway

  • F5 VPN

Cause

The DL group is not a member of the MUNIS F5 APM Access in Active Directory

Resolution

Please create a case with TSM Saas for further assistance in the Support Portal. 

Additional Information