Published Dec 17, 2024
EPL Refund through EERP
Description of Issue
How does a refund from EPL get to Enterprise ERP
Context
Enterprise ERP
Accounts Payable
Accounts Receivable
General Billing
Enterprise Permitting & Licensing
Refund Processing
Cause
Informational
Resolution
If the payment originated from EP&L, then the refund must start at EP&L as well. Enterprise Permitting & Licensing cannot issue refunds in the typical sense. The refund request will be generated automatically from EP&L and sent through a specific automated process within Enterprise ERP. An Accounts Receivable webservice will then mimic the refund request to process. Accounts Payable can complete their refund request through Invoice Entry.
Additional Information
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