EPL Refund through EERP
Description of Issue
How does a refund from EPL get to Enterprise ERPÂ
Context
Enterprise ERPÂ
Accounts Payable
Accounts ReceivableÂ
General BillingÂ
Enterprise Permitting & LicensingÂ
Refund Processing
Cause
Informational
Resolution
If the payment originated from EP&L, then the refund must start at EP&L as well. Enterprise Permitting & Licensing cannot issue refunds in the typical sense. The refund request will be generated automatically from EP&L and sent through a specific automated process within Enterprise ERP. An Accounts Receivable webservice will then mimic the refund request to process. Accounts Payable can complete their refund request through Invoice Entry.
Additional Information