Resolution

Login to the Application using Admin Credentials
Navigate to System Admin > Timeclock Management > BADGE CONFIGURATION
Click Add Badge Configuration
Enter 26, 9, 24 (This is the system Default)
Hit the Save button
The following Step is for Time and Attendance v2020.3 and below, if above v2020.4, proceed to step 8
Navigate to System Admin > UI Environment Flags > Timeclock Configuration > Webservice URL
1. For clients that specifically want to use HTTP traffic, use the following format
  1. http://IPADDRESS:HTTPPORT/ExecuTime/services/SimpleClockInterface
2. For any other clients using HTTPS traffic, use the following format
  1. https://DOMAINNAME:HTTPSPORT/ExecuTime/services/SimpleClockInterface
3. Note: HTTP/HTTPS ports can be found within the ExecuTime_Config.xml but the standard ports are as follows (HTTP/HTTPS)
  1. Prod: 7020/7120
  2. Test: 7030/7130
  3. Train: 7040/7140
4. For hosted environment, reach out to support for port numbers
Navigate to System Admin > UI Environment Flags > Timeclock Configuration > Time and Attendance server hostname or IP address
If using an IP address (application server IP address), then the port to use is the HTTP port the application was installed on
1. System Admin > UI Environment Flags > Timeclock Configuration > Timeclock Configuration HTTP
If using a hostname, the HTTPS port or the HTTP port can be used
1. Hostname is the FQDN used to access the application, i.e., myexecutime.tylertech
2. System Admin > UI Environment Flags > Timeclock Configuration > Timeclock Configuration HTTPS
3. Note: If using HTTP, on the Timeclock Configuration screen, check the box for Use HTTP protocol for TouchTime timeclocks and select Save
Check the option for Disable Calendar for Time Off Request (Requires Clock Restart).
1. Note: This as a system default but can be changed based on client’s preference.
Enter the Time clock configuration HTTP port
Enter the Time clock configuration HTTPS port
Hit the Save button
Navigate to System Admin > Scheduled System Jobs > Timeclock Configuring Job
Edit (Pencil Button) the Timeclock Configuring Job
Check the Active button to enable the job
Modify the Run Interval to 24:00 Hours
Hit the Save button
Proceed with Steps 21 - 24 if implementing Biometrics
Edit (Pencil Button) the Timeclock Biometric Sync Job
Check the Active button to enable the job
Change the Start Interval to 00:30 Hours
Hit the Save button
Navigate to System Admin > Master File Management > Time Zone
Confirm that a Time Zone is Active
1. If there is no Time Zone Active, uncheck the Active Only box
2. Find the desired Time Zone from the available options and select the Edit (Pencil Button)
3. Select the Active button on Visibility
4. Select Save

Browser not supported