EERP Scheduler Status shows Paused Indefinitely

Owned by Knowledge Assistant
Dec 10, 2024
1 min read
Description of Issue

Our scheduler status shows 'Paused Indefinitely' and jobs are not running

Context

  • Enterprise ERP

  • Munis

  • Scheduler

Cause

Previous job got hung up causing the scheduler to pause, or was manually set to paused by a user

Resolution

  1. From the Tyler Menu, navigate to System Administration > Scheduler Administration > Scheduler Queue

  2. Select the Scheduler dropdown from the top toolbar

  3. Select Resume

  4. Select OK on the popup message

  5. The scheduler should show the status 'Online' after a couple minutes and jobs should resume their schedules

If these steps do not resolve the issue, please reach out to TSM SaaS for further assistance in the Support Portal.

Additional Information