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Unexpected error selecting General Billing Settings Status -6372
Unexpected error selecting General Billing Settings Status -6372
- Knowledge Assistant
Owned by Knowledge Assistant
Oct 29, 2024
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Description of Issue
- Unexpected error selecting General Billing Settings. Status: -6372
- Additional information concerning a status error of -6372: [Microsoft][SQL Server Native Client 11.0][SQL Server]Invalid column name 'gbpm_allow_gen'.
- Error when opening Invoice Entry and Proof after version upgrade
Context
- General Revenues
- General Billing
- General Billing Settings (gbparmnt)
- Invoice Entry and Proof (gbinvent)
Cause
A new toggle was added to the General Billing Settings program, but there was an issue with the deployment which affected the database tables for it.
Resolution
Contact the TSM Support team for assistance: 800-772-2260
Extension 3806: TSM SaaS
Extension 3851: TSM OnPrem
Additional Information
, multiple selections available,
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