Submit internal employee requests via the My Civic app

Owned by Knowledge Assistant
Oct 29, 2024
1 min read
Description of Issue

Is there a way to allow only employees to submit requests via the My Civic App? 

Context

  • Enterprise Service Requests

  • ESR

  • My Civic

Cause

Informational 

Resolution

Use Service Requests in ESS to have employees submit internal requests 

Additional Information

Internal use-only options in the My Civic applications are unavailable. While they appear in the app, Development has not enabled them.